Policy Holders Executive

Permanent Role, Singapore

KEY ACCOUNTABILITIES

  • Responsible in all policy servicing matters e.g. policy issuance, billing, membership enrolment (data entry and card printing)
  • Attend to brokers and direct customers enquiries and requests (including New Business, Renewals, Policy Servicing, Claims and Premium Management) through phone, e-mail and direct interactions
  • Delivering high quality, accurate and prompt service to customers meeting or exceeding respective service levels and turnaround times
  • Complying with the relevant regulations, internal policies and procedures in the service delivery

 

QUALIFICATIONS / EXPERIENCE

  • Diploma holders with relevant experience
  • Degree holders
  • At least 1 – 3 years of experience within the insurance industry
  • Preferably possess relevant insurance certifications i.e. HI
  • Positive and driven work attitude
  • Able to work independently and within a team

 

KNOWLEDGE & TECHNICAL SKILLS

  • Must have Group Medical system knowledge, including Group Term Life
  • Excellent verbal and written communication skills
  • Able to handle multiple tasks simultaneously
  • Work as a team member in a team environment
  • Familiar with a wide range of employee benefits insurance products
  • Proficiency in MS Office skills and generally tech-savvy
apply now

Jobs at FWD

Senior Data Architecture Manager

Permanent Role, Singapore

Accounts Executive

Contract Role, Singapore

Claims Executive (Motor)

Permanent Role, Singapore

Administrative Assistant (Claims) – 6 months contract

Contract Role, Singapore

Claims Manager

Permanent Role, Singapore

share this page

Facebook FWD Insurance Twitter FWD Insurance email FWD Insurance