Policy Holders Executive

Permanent Role, Singapore


  • Responsible in all policy servicing matters e.g. policy issuance, billing, membership enrolment (data entry and card printing)
  • Attend to brokers and direct customers enquiries and requests (including New Business, Renewals, Policy Servicing, Claims and Premium Management) through phone, e-mail and direct interactions
  • Delivering high quality, accurate and prompt service to customers meeting or exceeding respective service levels and turnaround times
  • Complying with the relevant regulations, internal policies and procedures in the service delivery



  • Diploma holders with relevant experience
  • Degree holders
  • At least 1 – 3 years of experience within the insurance industry
  • Preferably possess relevant insurance certifications i.e. HI
  • Positive and driven work attitude
  • Able to work independently and within a team



  • Must have Group Medical system knowledge, including Group Term Life
  • Excellent verbal and written communication skills
  • Able to handle multiple tasks simultaneously
  • Work as a team member in a team environment
  • Familiar with a wide range of employee benefits insurance products
  • Proficiency in MS Office skills and generally tech-savvy
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