guide to endowment insurance claims

Important Note
  1. The information featured in this website is published for general information only. The precise terms and conditions of the insurance are specified in the policy.


If our policyholder passes away during the period of insurance, we’ll pay the death benefit equal to the Sum Insured stated in the policy schedule to his/her beneficiary or estate administrator.

Important Note
  • The beneficiary or estate administrator must notify us within 90 days from date of death.

To file a claim:

  • Notify us here
  • Our Claims Associate will contact you by the next working day to guide you through your claim

You’ll need to prepare these documents

  • Copy of Death Certificate
  • Copy of Deceased Attending Doctor’s Statement
  • Copy of Letter of Administration or Probate
  • Copy of Administrator’s / Beneficiary’s NRIC or Passport

Additional documents to prepare if death was accidental:

  • Detailed Post Mortem Report or Toxicology Report
  • Copy of Police Investigation Report

Additional documents to prepare if death occurred overseas:

  • Confirmation letter from National Registration of Singapore
  • Copy of Burial Certificate or Cremation Documentation (if death and burial is outside of Singapore)

All relevant documents issued by Foreign Authority which must be certified by Singapore Embassy or Public Notary

If our policyholder passes away during the period of insurance, we’ll pay the death benefit equal to the Sum Insured stated in the policy schedule to his/her beneficiary or estate administrator.

Important Note
  • The beneficiary or estate administrator must notify us within 90 days from date of death.

To file a claim:

  • Notify us here
  • Our Claims Associate will contact you by the next working day to guide you through your claim

You’ll need to prepare these documents

  • Copy of Death Certificate
  • Copy of Deceased Attending Doctor’s Statement
  • Copy of Letter of Administration or Probate
  • Copy of Administrator’s / Beneficiary’s NRIC or Passport

Additional documents to prepare if death was accidental:

  • Detailed Post Mortem Report or Toxicology Report
  • Copy of Police Investigation Report

Additional documents to prepare if death occurred overseas:

  • Confirmation letter from National Registration of Singapore
  • Copy of Burial Certificate or Cremation Documentation (if death and burial is outside of Singapore)

All relevant documents issued by Foreign Authority which must be certified by Singapore Embassy or Public Notary


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endowment claim faq’s