guide to HDB Fire insurance claims

Important Note
  1. You must inform us as soon as possible and no later than 30 days after an incident which may result in a claim under this policy.

  2. The information featured in this website is published for general information only. The precise terms and conditions of the insurance are specified in the policy.


HDB Fire insurance covers for damages which are caused by fire or extraneous perils, to the building structures, fixtures provided by HDB and/or its approved developer. It does not cover your home contents or your renovation.

We will reimburse you the cost of repairing or replacing the part of the building that is damaged, up to the limit stated in your HDB Fire Insurance Summary.

To file a claim:

  • Please contact us at +65 9695 1338 (Chan Ping Siew) or +65 8218 8521 (Quah Ker Leng) for assistance.
  • We’ll arrange for an onsite review and guide you through the claim process.

HDB Fire insurance covers for damages which are caused by fire or extraneous perils, to the building structures, fixtures provided by HDB and/or its approved developer. It does not cover your home contents or your renovation.

We will reimburse you the cost of repairing or replacing the part of the building that is damaged, up to the limit stated in your HDB Fire Insurance Summary.

To file a claim:

  • Please contact us at +65 9695 1338 (Chan Ping Siew) or +65 8218 8521 (Quah Ker Leng) for assistance.
  • We’ll arrange for an onsite review and guide you through the claim process.

Claim online now

HDB Fire claim faq's