We’re here to help
Here for you in times of emergency
24 hours hotline only for accident and roadside, home or overseas travel assistance
+65 6322 2072
Manage your policies anytime, anywhere
Sign in to the FWD Online Services portal and manage your policies in minutes.
Access your policy documents and make a claim
Update your personal details and insurance period
Update your motor insurance details
Change your premium payment frequency
Modify your International Health insurance
or download the FWD SG mobile app
Visit us
We encourage you to manage your insurance matters online whenever possible.
If you need to visit our office at Suntec Tower Four, please make an appointment online. To minimise the risk of COVID-19 infections, please keep your mask on during your visit.
FWD Singapore Pte. Ltd.
#18-01 Suntec Tower 4
6 Temasek Boulevard
Singapore 038986
Monday to Friday 10am to 4pm.
Please comply with the safety measures put in place by the Suntec Building Management.
Contact our
Customer Service team
Customer Service team
Monday to Friday
9am - 7pm
Saturday
9am - 1pm
Closed
Sunday and Public Holidays
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Complete the form and our team will be in touch during our operating hours via
6820 8888
6820 8888© 2025 FWD Singapore Pte. Ltd.