NoticeDue to the ongoing global Microsoft service disruption, you may experience delays in our email responses and certain services. We apologise for any inconvenience and appreciate your patience and understanding.Learn more
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NoticeDue to the ongoing global Microsoft service disruption, you may experience delays in our email responses and certain services. We apologise for any inconvenience and appreciate your patience and understanding.Learn moreOffice closureOur office will be closed on 13 November 2026 due to a company event. Walk-in appointments will not be available on this date. For assistance, you may contact our hotline from 9am to 7pm at +65 6820 8888.Learn moreImportant Payout UpdateAs part of Singapore's move towards a chequeless future, FWD will progressively adopt digital payouts with immediate effect. To ensure timely receipt of claim and policy benefit payouts, please ensure that your PayNow is linked to your NRIC/FINLearn moreSecurity alertBeware of scammers that impersonate insurance companies or Financial Advisory Representatives (FARs). FWD staff or FARs will not call, ask to transfer money or request you to make payments to any accounts over the phone. If you receive such calls, please contact our customer service at +65 6820 8888.Learn more
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