maid insurance

This is the mandatory insurance for your maid with comprehensive add-ons you can choose to enhance your plan

independent add-ons

If you have an existing maid insurance from any insurer, you can purchase these add-ons to enhance your coverage

Get your helper covered for pre-existing medical conditions at no extra cost

    You’ll also receive a 100% refund on policy cancellation within the first 3 months. Watch the video to learn more.

our maid insurance coverage

FWD Maid insurance provides you the option of adding COVID-19 coverage for your maid. We cover up to S$15,000 for hospitalisation costs incurred by your helper if she is diagnosed with COVID-19 within 14-days of returning to or entering Singapore. This goes beyond MOM’s requirement of S$10,000 coverage within 14 days of arrival in Singapore. Additionally we provide coverage up to S$10,000 for COVID-19 repatriation expenses.

Security bond plus

This security bond is mandated by the Ministry of Manpower (MOM). We’re the only insurer who will pay directly to MOM for this bond, up to S$5,000, without any additional payment from you.

100% refund on cancellation

We understand that sometimes, you may need to replace your domestic helper. That’s why we offer a 100% refund if you need to cancel your policy within the first 3 months.

Covers pre-existing medical conditions

We’re the first insurer to provide medical coverage for your maid’s pre-existing medical conditions at no additional cost.

enhance your maid insurance

Make a great plan even better. Add on

COVID-19 hospitalisation & repatriation expenses

If your maid is contracted with COVID-19 within 14 days of arrival in Singapore, we’ll cover her up to S$15,000 hospitalisation expenses and up to S$10,000 repatriation expenses. This exceeds MOM’s requirement for COVID-19 coverage.*

Cashless outpatient medical expenses

Beyond outpatient expenses due to injury, we’ll pay up to S$30 per visit at our network of clinics if your maid falls ill and needs to see a doctor. All you’ll have to pay is the first S$10.

Six-monthly medical examination

Save with us on each mandatory medical examination compared to usual market price when your maid takes the test at our selected clinics.

Performance bond for Philippine Embassy

If your Filipino maid plans to renew her passport or go on home leave, we’ll cover the Philippine Embassy Bond that you’ll have to provide without you having to pay anything.

Top up hospitalisation & surgical expenses

Ensure that your maid is sufficiently covered if she requires hospitalisation or surgery.

Daily hospital allowance

If your maid is hospitalised for 3 or more days due to an injury or illness, we’ll provide a daily hospital allowance for up to 30 days.

Home contents cover

Protect your home contents financially in the event of fire, burglary or theft by your maid.

Benefits for

Employer

Benefits for

Maid

Optional Benefits for

Employer & Maid

essential

enhanced

exclusive

essential
enhanced
exclusive
Security bond plus
Includes a Letter of Guarantee to the Singapore Ministry of Manpower to replace the mandatory S$5,000 bond
S$5,000
S$5,000
S$5,000
Outpatient expenses due to accident
Medical costs incurred for treatment for your helper’s injury
S$1,000
S$2,000
S$3,000
Hospitalisation and surgical expenses (per year)
Costs incurred for your helper's hospitalisation due to illness or injury
S$15,000
S$20,000
S$25,000
Ambulance fees
Costs incurred to take your helper to the hospital because of an emergency
S$300
S$300
S$300
Repatriation expenses
Costs to send your helper or her mortal remains home
S$10,000
S$10,000
S$10,000
Wages and levy compensation
Pays for your helper's wages and levy while they are hospitalised
up to S$30 per day for a maximum of 30 days
Re-hiring expenses
Pays employment agency costs when you need to replace your helper
S$300
S$400
S$500
Alternative helper services compensation
Pays costs incurred to engage another helper or cleaning services
up to S$20 per day for a maximum of 30 days
Cancellation refund
100% refund if you cancel within 3 months

essential

enhanced

exclusive

essential
enhanced
exclusive
Funeral grant
Lump sum payment if your helper dies
S$2,000
S$2,000
S$2,000
Personal accident
Pay-out if your helper dies or becomes disabled from an accident
S$60,000
S$60,000
S$60,000
Liability to third parties
If your helper accidentally injures someone or damages other's property
S$3,000
S$4,000
S$5,000
Damage or theft of helper’s personal belongings
Pays for your helper's lost or damaged items
S$300
S$400
S$500

essential

enhanced

exclusive

essential
enhanced
exclusive
Outpatient medical expenses
Pays for outpatient treatment if your helper is ill (up to S$30 per visit after you pay the first S$10)
S$300
S$500
S$1,000
Six-monthly medical examination (pregnancy and syphilis tests only)
Covers the costs of the mandatory tests for your helper
Up to 2 times for a 14 months policy

Up to 4 times for a 26 months policy
Performance bond for Philippine embassy
Issue a Letter of Guarantee to the Philippine Overseas Labour Office on your behalf
S$7,000
S$7,000
S$7,000
Top-up hospitalisation and surgical expenses (per year)
Extra cover on top of your existing cover
choose from an increased cover of S$5,000 to S$25,000
Daily hospital allowance
Pays your helper each day she is hospitalised
S$10 per day for a maximum of 30 days
Home contents cover
Pays for your lost or damaged items (up to S$300 for loss of cash)
S$3,000
S$4,000
S$5,000

independent add-ons

    You can choose any number of add-ons, in any combination that best suit your needs. Watch the video to learn more.

Cashless Outpatient medical expenses

Your maid insurance plan doesn’t cover your helper’s outpatient medical expenses if she’s sick. Our Cashless Outpatient plan pays up to S$30 per doctor’s visit after you pay the first S$10 at our network clinics.

Six-monthly medical examination

Our medical examination package helps you save on MOM’s mandatory six-monthly medical tests (for pregnancy and syphilis). You can get the tests done at our selected clinics.

  • Save with us on each mandatory medical examination compared to usual market price.
Performance bond for Philippine Embassy

If your Filipino maid is going on home leave or needs to renew her passport, you’ll need to purchase a Philippine Embassy Bond and submit it to the embassy. In case the bond is called, you do not need to pay anything more and we will pay it for you.

you asked, we answered

When will my policy be transmitted as I do not see it in the MOM website?

For new or transfer maids, it will be transmitted only 14 days before the start date of the policy. For renewal maids, it will be transmitted on the next working day. Note that it may take around 3 working days for the information to be reflected in the MOM website, provided that transmission is successful.

When can I apply or renew the work permit?

For new or transfer maids, you can only apply a work permit when the policy starts and your maid has arrived in Singapore (new maid). For renewal, you can renew their work permit once the policy is transmitted successfully to MOM.

I’ve cancelled my maid’s work permit with MOM, how can I cancel the maid insurance with FWD?

Upon informing MOM of your request to cancel the work permit, they will process your request and discharge the security bond. Once approved, MOM will notify FWD to cancel the Maid insurance. We will update you via email on the cancellation along with any refund. The effective date of cancellation is based on the clearance date from MOM and not as to when the work permit is cancelled. Note that FWD will not cancel the policy upon customer’s instruction if we’ve not received the cancellation notification from MOM.

Learn something new about Maid insurance in 2 minutes!

Know more and make better choices - find useful tips and ideas on our blog!

here’s what customers are saying about us

This page is for general information only. You can find the detailed terms and conditions of this plan in the policy wording.

share this page

Facebook FWD Insurance Twitter FWD Insurance email FWD Insurance