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Terms & Conditions CapitaVoucher Campaign Terms and Conditions
Organisers: This campaign is organised by FWD Singapore Pte Ltd (“FWD”).
Campaign Period: The campaign period is from 17th August 2020 to 21st August 2020 (both dates inclusive).
Eligibility (“Eligible customer”): Customers who purchase FWD Maid Insurance Policy (the “Policy”) during the Campaign Period. Cancellation and replacement of an existing policy is not permitted to qualify for this campaign. Customers will become eligible for the CapitaVoucher after the Policy’s Coverage Start Date. This campaign is not valid with other offers, bundles, promotions, loyalty or early bird discounts, unless stated otherwise. This campaign is also not applicable for policy endorsement, policy extension, and policy shortening.
Prize: CapitaVoucher worth $20 (1* $20). CapitaVouchers will be issued to eligible customers.
The CapitaVouchers is non-transferable, non-replaceable and non-exchangeable for cash, credit or any other items, if lost or stolen.
Notification: The e-redemption letter will be sent to eligible customers after the 15th day of the following month after the Coverage Start Date, to their email address as stated in their Policy application. If any eligible customers do not receive the e-redemption letter, the customer can contact FWD at +65 6820 8888. Customers will need to identify themselves for verification purposes. In the event customers fail to inform FWD of non-receipt of the e-redemption letter within one month of the expected issuance of the e-redemption letter, the prize will be forfeited.
Prize Redemption:
- Eligible customers must redeem the CapitaVouchers by presenting the original e-redemption letter and their identification card at any of the Customer Service Counters at any of the participating CapitaLand managed malls listed at: http://bit.ly/redeemcv
- Each e-redemption letter can only be presented once for redemption. In the event that FWD discovers duplicate or multiple redemptions by a customer for the same e-redemption letter, FWD reserves the right to seek recovery of the value in excess redeemed by the customer.
- The e-redemption letter for CapitaVoucher is valid for redemption for two months from the date of issue.
Other Terms:
- The terms of this campaign will be governed by and construed in accordance with the laws of Singapore and all parties agree to submit to the exclusive jurisdiction of the Courts of Singapore.
- FWD’s decision on all matters relating to this campaign is final. No correspondence or claims will be entertained. In the event of any inconsistency between these terms and conditions and any brochure, marketing or promotional material relating to this campaign, these terms and conditions will prevail. FWD may vary these terms and conditions or suspend or terminate the campaign without any notice or liability to any party.
- This campaign cannot be clubbed with other promotions or offers.
- Participation in this campaign is deemed acceptance of these terms and conditions.
- A person who does not participate in this campaign shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any of these terms and conditions.
- CapitaVoucher Terms & Conditions set by CapitaLand applies.
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Find out more here.
This is the mandatory insurance for your maid with comprehensive add-ons you can choose to enhance your plan
If you have an existing maid insurance from any insurer, you can purchase these add-ons to enhance your coverage
Get financially protected against your helper’s hospitalisation expenses with our plan coverage and COVID-19 add-on
- Also enjoy full waiver of the S$5,000 security bond payment to the Ministry of Manpower with our Letter of Guarantee, amongst other benefits. Watch the video to learn more.
our maid insurance coverage FWD Maid insurance provides you the option of adding COVID-19 coverage for your maid. We cover up to S$15,000 for hospitalisation costs incurred by your helper if she is diagnosed with COVID-19 within 14-days of returning to or entering Singapore. Additionally we provide coverage up to S$10,000 for COVID-19 repatriation expenses.
FWD Maid insurance provides you the option of adding COVID-19 coverage for your maid. We cover up to S$15,000 for hospitalisation costs incurred by your helper if she is diagnosed with COVID-19 within 14-days of returning to or entering Singapore. Additionally we provide coverage up to S$10,000 for COVID-19 repatriation expenses.
You can now pay for your policy easily with PayNow, Grabpay or other convenient payment modes that we offer.
This security bond is mandated by the Ministry of Manpower (MOM). We’re the only insurer who will pay directly to MOM for this bond, up to S$5,000, without any additional payment from you.
We understand that sometimes, you may need to replace your domestic helper. That’s why we offer a 100% refund if you need to cancel your policy within the first 3 months.
Pays for your helper’s wages and levy while they are hospitalised. Up to S$30 per day for a maximum of 30 days.
enhance your maid insurance Make a great plan even better. Add on
Make a great plan even better. Add on
If your maid is contracted with COVID-19 within 14 days of arrival in Singapore, we’ll cover her up to S$15,000 hospitalisation expenses and up to S$10,000 repatriation expenses.
Beyond outpatient expenses due to injury, we’ll pay up to S$30 per visit at our network of clinics if your maid falls ill and needs to see a doctor. All you’ll have to pay is the first S$10.
Save with us on each mandatory medical examination compared to usual market price when your maid takes the test at our selected clinics.
If your Filipino maid plans to renew her passport or go on home leave, we’ll cover the Philippine Embassy Bond that you’ll have to provide without you having to pay anything.
Ensure that your maid is sufficiently covered if she requires hospitalisation or surgery.
If your maid is hospitalised for 3 or more days due to an injury or illness, we’ll provide a daily hospital allowance for up to 30 days.
Protect your home contents financially in the event of fire, burglary or theft by your maid.
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