maid insurance

This is the mandatory insurance for your maid with comprehensive add-ons you can choose to enhance your plan

independent add-ons

If you have an existing maid insurance from any insurer, you can purchase these add-ons to enhance your coverage

our maid insurance coverage

Superior benefits for you and your domestic helper

Security bond plus

This security bond is mandated by the Ministry of Manpower (MOM). We’re the only insurer who will pay directly to MOM for this bond, up to S$5,000, without any additional payment from you.

100% refund on cancellation

We understand that sometimes, you may need to replace your domestic helper. That’s why we offer a 100% refund if you need to cancel your policy within the first 3 months.

Covers pre-existing medical conditions

We’re the first insurer to provide medical coverage for your maid’s pre-existing medical conditions at no additional cost.

enhance your maid insurance

Make a great plan even better. Add on

Cashless outpatient medical expenses

Your maid insurance plan doesn’t cover your helper’s outpatient medical expenses if she’s sick. Our Cashless Outpatient plan pays up to $30 per doctor’s visit after you pay the first $10 at our network of clinics.

Six-monthly medical examination

Our medical examination package helps you save on MOM’s mandatory 6-monthly medical tests (for pregnancy and syphilis). That’s not all! You can now choose to get the tests done either at the comfort of your home or at our selected clinics. Save up to 10% compared to the usual market price.

Performance bond for Philippine Embassy

If your Filipino maid is going on home leave or needs to renew her passport, you’ll need to purchase a Philippine Embassy Bond and submit it to the embassy. In case the bond is called, you do not need to pay anything more and we will pay it for you.

Top up hospitalisation & surgical expenses

Secure yourself against additional hospitalisation expenses for your maid or helper, worldwide.

Daily hospital allowance

We will pay a daily hospital allowance for up to 30 days in case your maid or helper gets hospitalised because of an injury or illness.

Home contents cover

Get your home contents protected from theft by your maid, fire and burglary.

Benefits for

You

Benefits for

Your Maid

Optional benefits for

You & your Maid

essential

enhanced

exclusive

essential
enhanced
exclusive
Security bond plus
Includes a Letter of Guarantee to the Singapore Ministry of Manpower to replace the mandatory S$5,000 bond
S$5,000
S$5,000
S$5,000
Outpatient expenses due to accident
Medical costs incurred for treatment for your helper’s injury
S$1,000
S$2,000
S$3,000
Hospitalisation and surgical expenses (per year)
Costs incurred for your helper's hospitalisation due to illness or injury
S$15,000
S$20,000
S$25,000
Ambulance fees
Costs incurred to take your helper to the hospital because of an emergency
S$300
S$300
S$300
Repatriation expenses
Costs to send your helper or her mortal remains home
S$10,000
S$10,000
S$10,000
Wages and levy compensation
Pays for your helper's wages and levy while they are hospitalised
up to S$30 per day for a maximum of 30 days
Re-hiring expenses
Pays employment agency costs when you need to replace your helper
S$300
S$400
S$500
Alternative helper services compensation
Pays costs incurred to engage another helper or cleaning services
up to S$20 per day for a maximum of 30 days
Cancellation refund
100% refund if you cancel within 3 months

essential

enhanced

exclusive

essential
enhanced
exclusive
Funeral grant
Lump sum payment if your helper dies
S$2,000
S$2,000
S$2,000
Personal accident
Pay-out if your helper dies or becomes disabled from an accident
S$60,000
S$60,000
S$60,000
Liability to third parties
If your helper accidentally injures someone or damages other's property
S$3,000
S$4,000
S$5,000
Damage or theft of helper’s personal belongings
Pays for your helper's lost or damaged items
S$300
S$400
S$500

essential

enhanced

exclusive

essential
enhanced
exclusive
Outpatient medical expenses
Pays for outpatient treatment if your helper is ill (up to S$30 per visit after you pay the first S$10)
S$300
S$500
S$1,000
Six-monthly medical examination (pregnancy and syphilis tests only)
Covers the costs of the mandatory tests for your helper
Up to 2 times for a 14 months policy

Up to 4 times for a 26 months policy
Performance bond for Philippine embassy
Issue a Letter of Guarantee to the Philippine Overseas Labour Office on your behalf
S$7,000
S$7,000
S$7,000
Top-up hospitalisation and surgical expenses (per year)
Extra cover on top of your existing cover
choose from an increased cover of S$5,000 to S$25,000
Daily hospital allowance
Pays your helper each day she is hospitalised
S$10 per day for a maximum of 30 days
Home contents cover
Pays for your lost or damaged items (up to S$300 for loss of cash)
S$3,000
S$4,000
S$5,000

independent add-ons

Complement your existing maid insurance from any insurer with these separate add-ons

Cashless Outpatient medical expenses

Your maid insurance plan doesn’t cover your helper’s outpatient medical expenses if she’s sick. Our Cashless Outpatient plan pays up to $30 per doctor’s visit after you pay the first $10 at our network clinics.

Six-monthly medical examination

Our medical examination package helps you save on MOM’s mandatory 6-monthly medical tests (for pregnancy and syphilis). That’s not all! You can now choose to get the tests done either at the comfort of your home or at our selected clinics.

  • Save 10% on each mandatory medical examination compared to the usual market price
  • Select all 4 mandatory medical examinations to be done at the comfort of your home and save up to 10% off the regular price
Performance bond for Philippine Embassy

If your Filipino maid is going on home leave or needs to renew her passport, you’ll need to purchase a Philippine Embassy Bond and submit it to the embassy. In case the bond is called, you do not need to pay anything more and we will pay it for you.

you asked, we answered

When will my policy be transmitted as I do not see it in the MOM website?

For new or transfer maids, it will be transmitted only 14 days before the start date of the policy. For renewal maids, it will be transmitted on the next working day. Note that it may take around 3 working days for the information to be reflected in the MOM website, provided that transmission is successful.

When can I apply or renew the work permit?

For new or transfer maids, you can only apply a work permit when the policy starts and your maid has arrived in Singapore (new maid). For renewal, you can renew their work permit once the policy is transmitted successfully to MOM.

I've cancelled my maid's work permit with MOM, how can I cancel the maid insurance with FWD?

Upon informing MOM of your request to cancel the work permit, they will process your request and discharge the security bond. Once approved, MOM will notify FWD to cancel the Maid insurance. We will update you via email on the cancellation along with any refund. The effective date of cancellation is based on the clearance date from MOM and not as to when the work permit is cancelled. Note that FWD will not cancel the policy upon customer’s instruction if we’ve not received the cancellation notification from MOM.

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This page is for general information only. You can find the detailed terms and conditions of this plan in the policy wording.

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